{"id":1107,"date":"2025-12-05T04:20:04","date_gmt":"2025-12-05T04:20:04","guid":{"rendered":"https:\/\/geru.edu.vn\/blog\/?p=1107"},"modified":"2025-12-10T15:16:20","modified_gmt":"2025-12-10T08:16:20","slug":"phan-mem-veeva-crm","status":"publish","type":"post","link":"https:\/\/geru.edu.vn\/blog\/phan-mem-veeva-crm\/","title":{"rendered":"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m"},"content":{"rendered":"<p><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> l\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) chuy\u00ean bi\u1ec7t, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho c\u00e1c c\u00f4ng ty d\u01b0\u1ee3c ph\u1ea9m v\u00e0 khoa h\u1ecdc \u0111\u1eddi s\u1ed1ng. N\u00f3 kh\u00f4ng ch\u1ec9 gi\u00fap <\/span><b>qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng ng\u00e0nh d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n h\u1ed7 tr\u1ee3 <\/span><b>t\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> v\u00e0 <\/span><b>n\u00e2ng cao hi\u1ec7u su\u1ea5t \u0111\u1ed9i ng\u0169 d\u01b0\u1ee3c ph\u1ea9m<\/b><span style=\"font-weight: 400;\">, t\u1eeb \u0111\u00f3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 <\/span><b>gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd Sales\/Marketing d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> to\u00e0n di\u1ec7n nh\u1ea5t hi\u1ec7n nay.<\/span><\/p>\n<figure id=\"attachment_1355\" aria-describedby=\"caption-attachment-1355\" style=\"width: 1536px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-1355 size-full\" src=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed.jpg\" alt=\"Ph\u1ea7n m\u1ec1m Veeva CRM l\u00e0 g\u00ec?\" width=\"1536\" height=\"1024\"  title=\"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m\" srcset=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed.jpg 1536w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-300x200.jpg 300w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1024x683.jpg 1024w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-768x512.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><figcaption id=\"caption-attachment-1355\" class=\"wp-caption-text\">Ph\u1ea7n m\u1ec1m Veeva CRM l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<h2><b>Ch\u00eca kh\u00f3a chuy\u1ec3n \u0111\u1ed5i s\u1ed1 cho ng\u00e0nh D\u01b0\u1ee3c ph\u1ea9m<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Trong b\u1ed1i c\u1ea3nh ng\u00e0nh d\u01b0\u1ee3c ph\u1ea9m \u0111ang ng\u00e0y c\u00e0ng si\u1ebft ch\u1eb7t c\u00e1c quy \u0111\u1ecbnh v\u1ec1 t\u01b0\u01a1ng t\u00e1c v\u00e0 c\u1ea1nh tranh gay g\u1eaft, vi\u1ec7c t\u00ecm ki\u1ebfm m\u1ed9t <\/span><b>Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u<\/b><span style=\"font-weight: 400;\"> l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n th\u1ecb ph\u1ea7n. C\u00e1c c\u00f4ng c\u1ee5 CRM truy\u1ec1n th\u1ed1ng th\u01b0\u1eddng kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng y\u00eau c\u1ea7u \u0111\u1eb7c th\u00f9 v\u1ec1 tu\u00e2n th\u1ee7 (Compliance) v\u00e0 s\u1ef1 ph\u1ee9c t\u1ea1p trong m\u1ed1i quan h\u1ec7 v\u1edbi c\u00e1c chuy\u00ean gia y t\u1ebf (HCPs).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y ch\u00ednh l\u00e0 l\u00fac <\/span><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> xu\u1ea5t hi\u1ec7n nh\u01b0 m\u1ed9t &#8220;ng\u01b0\u1eddi h\u00f9ng&#8221;, mang \u0111\u1ebfn m\u1ed9t n\u1ec1n t\u1ea3ng th\u1ed1ng nh\u1ea5t, chuy\u00ean bi\u1ec7t, gi\u00fap c\u00e1c doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m kh\u00f4ng ch\u1ec9 qu\u1ea3n l\u00fd t\u1ed1t kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n <\/span><b>t\u0103ng n\u0103ng su\u1ea5t<\/b><span style=\"font-weight: 400;\"> v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec1u minh b\u1ea1ch, h\u1ee3p ph\u00e1p. H\u00e3y c\u00f9ng kh\u00e1m ph\u00e1 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd tr\u00ecnh d\u01b0\u1ee3c vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n n\u00e0y.<\/span><\/p>\n<figure id=\"attachment_1358\" aria-describedby=\"caption-attachment-1358\" style=\"width: 1536px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-1358 size-full\" src=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-2.jpg\" alt=\"Veeva CRM - chuy\u1ec3n \u0111\u1ed5i s\u1ed1\" width=\"1536\" height=\"1024\"  title=\"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m\" srcset=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-2.jpg 1536w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-2-300x200.jpg 300w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-2-1024x683.jpg 1024w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-2-768x512.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><figcaption id=\"caption-attachment-1358\" class=\"wp-caption-text\">Veeva CRM &#8211; chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/figcaption><\/figure>\n<h2><b>Gi\u1edbi thi\u1ec7u chuy\u00ean s\u00e2u v\u1ec1 Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><\/h2>\n<h3><b>Veeva CRM l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao l\u1ea1i h\u1eefu \u00edch cho ng\u00e0nh D\u01b0\u1ee3c?<\/b><\/h3>\n<p><b>Veeva CRM<\/b><span style=\"font-weight: 400;\"> l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng Qu\u1ea3n l\u00fd Quan h\u1ec7 Kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y (Cloud-based), \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean c\u00f4ng ngh\u1ec7 c\u1ee7a Salesforce nh\u01b0ng \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh v\u00e0 m\u1edf r\u1ed9ng chuy\u00ean s\u00e2u \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c \u0111\u1ed9c \u0111\u00e1o c\u1ee7a ng\u00e0nh Khoa h\u1ecdc \u0110\u1eddi s\u1ed1ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a Veeva CRM kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd danh b\u1ea1, m\u00e0 l\u00e0 vi\u1ec7c n\u00f3 gi\u00fap s\u1ed1 h\u00f3a v\u00e0 chu\u1ea9n h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c ph\u1ee9c t\u1ea1p c\u1ee7a m\u1ed9t tr\u00ecnh d\u01b0\u1ee3c vi\u00ean, t\u1eeb \u0111\u00f3 tr\u1edf th\u00e0nh <\/span><b>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd tr\u00ecnh d\u01b0\u1ee3c vi\u00ean<\/b><span style=\"font-weight: 400;\"> kh\u00f4ng th\u1ec3 thi\u1ebfu.<\/span><\/p>\n<h3><b>T\u00e1c d\u1ee5ng v\u00e0 L\u1ee3i \u00edch khi s\u1eed d\u1ee5ng Veeva CRM<\/b><\/h3>\n<p><b>\u0110i\u1ec1u t\u00f4i th\u00edch nh\u1ea5t l\u00e0<\/b><span style=\"font-weight: 400;\"> s\u1ef1 \u0111\u1ed3ng b\u1ed9 v\u00e0 minh b\u1ea1ch m\u00e0 Veeva mang l\u1ea1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch c\u1ed1t l\u00f5i:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng 360\u00b0 (Customer 360):<\/b><span style=\"font-weight: 400;\"> Ghi l\u1ea1i m\u1ecdi t\u01b0\u01a1ng t\u00e1c (tr\u1ef1c ti\u1ebfp, \u1ea3o, email, s\u1ef1 ki\u1ec7n) c\u1ee7a t\u1eebng chuy\u00ean gia y t\u1ebf (HCP) v\u00e0o m\u1ed9t h\u1ed3 s\u01a1 duy nh\u1ea5t.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>H\u1ed7 tr\u1ee3 B\u00e1n h\u00e0ng v\u00e0 Marketing:<\/b><span style=\"font-weight: 400;\"> Cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft (insights) \u0111\u1ec3 \u0111\u1ed9i ng\u0169 Sales\/Marketing c\u00f3 th\u1ec3 \u0111\u01b0a ra th\u00f4ng \u0111i\u1ec7p c\u00e1 nh\u00e2n h\u00f3a v\u00e0 \u0111\u00fang lu\u1eadt.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Theo d\u00f5i L\u1ecbch h\u1eb9n v\u00e0 K\u1ebf ho\u1ea1ch:<\/b><span style=\"font-weight: 400;\"> L\u00ean l\u1ecbch tr\u00ecnh th\u0103m vi\u1ebfng, ghi nh\u1eadn ph\u1ea3n h\u1ed3i, v\u00e0 t\u1ef1 \u0111\u1ed9ng t\u1ed1i \u01b0u h\u00f3a l\u1ed9 tr\u00ecnh cho tr\u00ecnh d\u01b0\u1ee3c vi\u00ean, gi\u00fap <\/span><b>n\u00e2ng cao hi\u1ec7u su\u1ea5t \u0111\u1ed9i ng\u0169 d\u01b0\u1ee3c ph\u1ea9m<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u00e1o c\u00e1o Ch\u00ednh x\u00e1c v\u00e0 Th\u00f4ng minh:<\/b><span style=\"font-weight: 400;\"> Cung c\u1ea5p c\u00e1c dashboard tr\u1ef1c quan v\u1ec1 hi\u1ec7u su\u1ea5t, th\u1ecb ph\u1ea7n, v\u00e0 t\u1ef7 l\u1ec7 tu\u00e2n th\u1ee7, h\u1ed7 tr\u1ee3 ban l\u00e3nh \u0111\u1ea1o ra quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tu\u00e2n th\u1ee7 Ng\u00e0nh D\u01b0\u1ee3c (Compliance):<\/b><span style=\"font-weight: 400;\"> T\u00edch h\u1ee3p c\u00e1c quy t\u1eafc tu\u00e2n th\u1ee7 ngay trong quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c \u0111\u1ec1u h\u1ee3p ph\u00e1p v\u00e0 minh b\u1ea1ch.<\/span><\/li>\n<\/ul>\n<h2><b>H\u01b0\u1edbng d\u1eabn chi ti\u1ebft c\u00e1ch s\u1eed d\u1ee5ng Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><\/h2>\n<figure id=\"attachment_1359\" aria-describedby=\"caption-attachment-1359\" style=\"width: 1536px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-1359 size-full\" src=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-4.jpg\" alt=\"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m Veeva CRM\" width=\"1536\" height=\"1024\"  title=\"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m\" srcset=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-4.jpg 1536w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-4-300x200.jpg 300w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-4-1024x683.jpg 1024w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-4-768x512.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><figcaption id=\"caption-attachment-1359\" class=\"wp-caption-text\">H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m Veeva CRM<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 s\u1eed d\u1ee5ng <\/span><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t, b\u1ea1n c\u1ea7n tu\u00e2n theo m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c chu\u1ea9n h\u00f3a. C\u00e1c b\u01b0\u1edbc n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n, d\u1ec5 hi\u1ec3u, gi\u00fap tr\u00ecnh d\u01b0\u1ee3c vi\u00ean m\u1edbi c\u0169ng c\u00f3 th\u1ec3 nhanh ch\u00f3ng l\u00e0m quen:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u01b0\u1edbc 1: \u0110\u0103ng nh\u1eadp v\u00e0 \u0110\u1ed3ng b\u1ed9 D\u1eef li\u1ec7u:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Truy c\u1eadp \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng (iPad\/Tablet) ho\u1eb7c giao di\u1ec7n web.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Th\u1ef1c hi\u1ec7n \u0111\u1ed3ng b\u1ed9 h\u00f3a d\u1eef li\u1ec7u ban \u0111\u1ea7u \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 t\u00e0i li\u1ec7u m\u1edbi nh\u1ea5t.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u01b0\u1edbc 2: L\u1eadp K\u1ebf ho\u1ea1ch Th\u0103m vi\u1ebfng (Call Planning):<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u1ecdn t\u00ednh n\u0103ng <\/span><i><span style=\"font-weight: 400;\">&#8216;My Schedule&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> (L\u1ecbch tr\u00ecnh c\u1ee7a t\u00f4i).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">S\u1eed d\u1ee5ng <\/span><i><span style=\"font-weight: 400;\">&#8216;Suggestions&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> (G\u1ee3i \u00fd) c\u1ee7a Veeva \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c b\u00e1c s\u0129 quan tr\u1ecdng c\u1ea7n g\u1eb7p trong ng\u00e0y\/tu\u1ea7n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">L\u00ean l\u1ecbch h\u1eb9n v\u00e0 s\u1eafp x\u1ebfp l\u1ed9 tr\u00ecnh t\u1ed1i \u01b0u.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u01b0\u1edbc 3: Th\u1ef1c hi\u1ec7n Cu\u1ed9c G\u1eb7p v\u00e0 Ghi nh\u1eadn T\u01b0\u01a1ng t\u00e1c (Call Reporting):<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">T\u1ea1i th\u1eddi \u0111i\u1ec3m g\u1eb7p b\u00e1c s\u0129, m\u1edf t\u00ednh n\u0103ng <\/span><i><span style=\"font-weight: 400;\">&#8216;Call Report&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> tr\u00ean \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">S\u1eed d\u1ee5ng <\/span><i><span style=\"font-weight: 400;\">&#8216;Closed Loop Marketing (CLM)&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> \u0111\u1ec3 tr\u00ecnh b\u00e0y t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ghi l\u1ea1i chi ti\u1ebft cu\u1ed9c tr\u00f2 chuy\u1ec7n, s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c th\u1ea3o lu\u1eadn, v\u00e0 b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u\/ph\u1ea3n h\u1ed3i n\u00e0o t\u1eeb b\u00e1c s\u0129.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u01b0\u1edbc 4: Nh\u1eadp M\u1eabu v\u00e0 Qu\u1ea3n l\u00fd H\u00e0ng M\u1eabu:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">N\u1ebfu c\u1ea7n \u0111\u1ec3 l\u1ea1i m\u1eabu th\u1eed, s\u1eed d\u1ee5ng t\u00ednh n\u0103ng <\/span><i><span style=\"font-weight: 400;\">&#8216;Sample Request&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> \u0111\u1ec3 ghi nh\u1eadn ch\u00ednh x\u00e1c lo\u1ea1i m\u1eabu, s\u1ed1 l\u01b0\u1ee3ng v\u00e0 ch\u1eef k\u00fd \u0111i\u1ec7n t\u1eed c\u1ee7a ng\u01b0\u1eddi nh\u1eadn (c\u1ea7n thi\u1ebft cho Compliance).<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u01b0\u1edbc 5: B\u00e1o c\u00e1o v\u00e0 Ph\u00e2n t\u00edch H\u00e0ng ng\u00e0y:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ho\u00e0n t\u1ea5t <\/span><i><span style=\"font-weight: 400;\">&#8216;Call Report&#8217;<\/span><\/i><span style=\"font-weight: 400;\"> v\u00e0 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u cu\u1ed1i ng\u00e0y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ki\u1ec3m tra c\u00e1c b\u00e1o c\u00e1o c\u00e1 nh\u00e2n v\u1ec1 hi\u1ec7u su\u1ea5t (v\u00ed d\u1ee5: s\u1ed1 cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng, th\u1eddi gian t\u01b0\u01a1ng t\u00e1c) \u0111\u1ec3 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2><b>C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt t\u1ea1o n\u00ean \u01b0u th\u1ebf c\u1ee7a Veeva CRM<\/b><\/h2>\n<p><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5, m\u00e0 l\u00e0 m\u1ed9t h\u1ec7 sinh th\u00e1i m\u1ea1nh m\u1ebd. C\u00e1c t\u00ednh n\u0103ng sau \u0111\u00e2y l\u00e0 minh ch\u1ee9ng cho <\/span><b>chuy\u00ean m\u00f4n v\u00e0 uy t\u00edn<\/b><span style=\"font-weight: 400;\"> c\u1ee7a n\u00f3 trong ng\u00e0nh:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng 360\u00b0 (Customer 360):<\/b><span style=\"font-weight: 400;\"> Cung c\u1ea5p g\u00f3c nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 m\u1ecdi \u0111i\u1ec3m ch\u1ea1m, t\u1eeb cu\u1ed9c g\u1eb7p tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ph\u1ea3n h\u1ed3i email. \u0110\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c <\/span><b>qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng ng\u00e0nh d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00edch h\u1ee3p AI &amp; Ph\u00e2n t\u00edch D\u1eef li\u1ec7u (AI Insights):<\/b><span style=\"font-weight: 400;\"> H\u1ec7 th\u1ed1ng s\u1eed d\u1ee5ng Machine Learning \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp theo t\u1ed1t nh\u1ea5t (Next Best Action), gi\u00fap \u0111\u1ed9i ng\u0169 Sales\/Marketing t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>H\u1ed7 tr\u1ee3 \u0110a K\u00eanh (Multichannel Engagement):<\/b><span style=\"font-weight: 400;\"> Bao g\u1ed3m <\/span><i><span style=\"font-weight: 400;\">Email<\/span><\/i><span style=\"font-weight: 400;\">, <\/span><i><span style=\"font-weight: 400;\">Call Center<\/span><\/i><span style=\"font-weight: 400;\">, v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 <\/span><i><span style=\"font-weight: 400;\">e-Detailing<\/span><\/i><span style=\"font-weight: 400;\"> (g\u1eb7p m\u1eb7t tr\u1ef1c tuy\u1ebfn). \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn HCPs theo c\u00e1ch h\u1ecd mu\u1ed1n, b\u1ea5t k\u1ec3 h\u1ecd \u1edf \u0111\u00e2u.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u1ee8ng d\u1ee5ng Di \u0111\u1ed9ng T\u1ed1i \u01b0u (Mobile First):<\/b><span style=\"font-weight: 400;\"> \u0110\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ho\u1ea1t \u0111\u1ed9ng ho\u00e0n h\u1ea3o tr\u00ean iPad\/Tablet, cho ph\u00e9p tr\u00ecnh d\u01b0\u1ee3c vi\u00ean l\u00e0m vi\u1ec7c <\/span><i><span style=\"font-weight: 400;\">Offline<\/span><\/i><span style=\"font-weight: 400;\"> v\u00e0 \u0111\u1ed3ng b\u1ed9 khi c\u00f3 k\u1ebft n\u1ed1i, t\u0103ng c\u01b0\u1eddng <\/span><b>t\u00ednh linh ho\u1ea1t<\/b><span style=\"font-weight: 400;\"> v\u00e0 <\/span><b>n\u0103ng su\u1ea5t<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00f9y ch\u1ec9nh theo Quy \u0111\u1ecbnh v\u00e0 Nhu c\u1ea7u:<\/b><span style=\"font-weight: 400;\"> N\u1ec1n t\u1ea3ng linh ho\u1ea1t cho ph\u00e9p t\u00f9y ch\u1ec9nh c\u00e1c tr\u01b0\u1eddng d\u1eef li\u1ec7u, quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 ph\u00f9 h\u1ee3p ch\u00ednh x\u00e1c v\u1edbi quy \u0111\u1ecbnh <\/span><i><span style=\"font-weight: 400;\">tu\u00e2n th\u1ee7<\/span><\/i><span style=\"font-weight: 400;\"> c\u1ee7a \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh ri\u00eang c\u1ee7a doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_1363\" aria-describedby=\"caption-attachment-1363\" style=\"width: 1536px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1363 size-full\" src=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1.jpg\" alt=\"T\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a ph\u1ea7n m\u1ec1m\" width=\"1536\" height=\"1024\"  title=\"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m\" srcset=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1.jpg 1536w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1-300x200.jpg 300w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1-1024x683.jpg 1024w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-1-768x512.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><figcaption id=\"caption-attachment-1363\" class=\"wp-caption-text\">T\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a ph\u1ea7n m\u1ec1m<\/figcaption><\/figure>\n<h2><b>So s\u00e1nh Ph\u1ea7n m\u1ec1m Veeva CRM v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 CRM ph\u1ed5 bi\u1ebfn kh\u00e1c\u00a0<\/b><\/h2>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Ti\u00eau ch\u00ed<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ph\u1ea7n m\u1ec1m Veeva CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Salesforce Sales Cloud<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Microsoft Dynamics 365 (Sales)<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>T\u00ednh Chuy\u00ean m\u00f4n Ng\u00e0nh<\/b><\/td>\n<td><b>Chuy\u00ean bi\u1ec7t S\u00e2u S\u1eafc:<\/b><span style=\"font-weight: 400;\"> Thi\u1ebft k\u1ebf \u0111\u1ed9c quy\u1ec1n cho D\u01b0\u1ee3c ph\u1ea9m, C\u00f4ng ngh\u1ec7 Sinh h\u1ecdc, t\u1eadp trung v\u00e0o HCPs.<\/span><\/td>\n<td><b>\u0110a ng\u00e0nh:<\/b><span style=\"font-weight: 400;\"> Ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi ng\u00e0nh (B2B, B2C).<\/span><\/td>\n<td><b>\u0110a ng\u00e0nh:<\/b><span style=\"font-weight: 400;\"> Ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi ng\u00e0nh, m\u1ea1nh v\u1ec1 t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng Microsoft.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Y\u00eau c\u1ea7u Tu\u00e2n th\u1ee7 (Compliance)<\/b><\/td>\n<td><b>T\u00edch h\u1ee3p S\u1eb5n:<\/b><span style=\"font-weight: 400;\"> T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh GxP, FDA\/EMA, quy \u0111\u1ecbnh qu\u1ea3n l\u00fd m\u1eabu (Samples) ngay t\u1eeb \u0111\u1ea7u.<\/span><\/td>\n<td><b>C\u1ea7n T\u00f9y ch\u1ec9nh:<\/b><span style=\"font-weight: 400;\"> C\u1ea7n ph\u00e1t tri\u1ec3n module b\u1ed5 sung v\u00e0 t\u00f9y ch\u1ec9nh ph\u1ee9c t\u1ea1p \u0111\u1ec3 \u0111\u00e1p \u1ee9ng Compliance.<\/span><\/td>\n<td><b>C\u1ea7n T\u00f9y ch\u1ec9nh:<\/b><span style=\"font-weight: 400;\"> Y\u00eau c\u1ea7u c\u00e1c gi\u1ea3i ph\u00e1p t\u1eeb \u0111\u1ed1i t\u00e1c b\u00ean th\u1ee9 ba ho\u1eb7c ph\u00e1t tri\u1ec3n n\u1ed9i b\u1ed9 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 D\u01b0\u1ee3c.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Qu\u1ea3n l\u00fd t\u01b0\u01a1ng t\u00e1c<\/b><\/td>\n<td><b>T\u1ed1i \u01b0u Multichannel:<\/b><span style=\"font-weight: 400;\"> H\u1ed7 tr\u1ee3 Remote Detailing, CLM (Closed Loop Marketing), qu\u1ea3n l\u00fd S\u1ef1 ki\u1ec7n D\u01b0\u1ee3c chuy\u00ean bi\u1ec7t.<\/span><\/td>\n<td><b>C\u01a1 b\u1ea3n:<\/b><span style=\"font-weight: 400;\"> M\u1ea1nh v\u1ec1 qu\u1ea3n l\u00fd email, cu\u1ed9c g\u1ecdi B2B\/B2C truy\u1ec1n th\u1ed1ng.<\/span><\/td>\n<td><b>C\u01a1 b\u1ea3n:<\/b><span style=\"font-weight: 400;\"> M\u1ea1nh v\u1ec1 t\u00edch h\u1ee3p Outlook v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 c\u1ed9ng t\u00e1c.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>\u1ee8ng d\u1ee5ng Di \u0111\u1ed9ng<\/b><\/td>\n<td><b>Xu\u1ea5t s\u1eafc (Mobile First):<\/b><span style=\"font-weight: 400;\"> T\u1ed1i \u01b0u cho tr\u00ecnh d\u01b0\u1ee3c vi\u00ean l\u00e0m vi\u1ec7c Offline, c\u00f3 giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi iPad\/Tablet.<\/span><\/td>\n<td><b>T\u1ed1t:<\/b><span style=\"font-weight: 400;\"> Nh\u01b0ng t\u00ednh n\u0103ng Offline v\u00e0 tu\u00e2n th\u1ee7 th\u01b0\u1eddng b\u1ecb gi\u1edbi h\u1ea1n so v\u1edbi Veeva.<\/span><\/td>\n<td><b>T\u1ed1t:<\/b><span style=\"font-weight: 400;\"> H\u1ed7 tr\u1ee3 di \u0111\u1ed9ng nh\u01b0ng th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi k\u1ebft n\u1ed1i \u1ed5n \u0111\u1ecbnh h\u01a1n.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>M\u1ee5c \u0111\u00edch Ch\u00ednh<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Gi\u00fap <\/span><b>t\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro ph\u00e1p l\u00fd.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">T\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 v\u00e0 qu\u1ea3n l\u00fd chu tr\u00ecnh b\u00e1n h\u00e0ng \u0111a ng\u00e0nh.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">T\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u1edbi h\u1ec7 sinh th\u00e1i Microsoft.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>K\u1ebft lu\u1eadn:<\/b><span style=\"font-weight: 400;\"> Trong khi Salesforce v\u00e0 Dynamics 365 cung c\u1ea5p n\u1ec1n t\u1ea3ng CRM linh ho\u1ea1t cho nhi\u1ec1u ng\u00e0nh, ph\u1ea7n m\u1ec1m\u00a0<\/span><b>Veeva CRM<\/b><span style=\"font-weight: 400;\"> l\u1ea1i mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p <\/span><b>chuy\u00ean m\u00f4n h\u00f3a tuy\u1ec7t \u0111\u1ed1i<\/b><span style=\"font-weight: 400;\"> v\u00e0 <\/span><b>tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t<\/b><span style=\"font-weight: 400;\">, gi\u00fap c\u00e1c c\u00f4ng ty d\u01b0\u1ee3c ph\u1ea9m gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c \u0111\u1ed9c nh\u1ea5t v\u00f4 nh\u1ecb c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 an to\u00e0n nh\u1ea5t.<\/span><\/p>\n<h2><b>C\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Veeva CRM<\/b><\/h2>\n<figure id=\"attachment_1367\" aria-describedby=\"caption-attachment-1367\" style=\"width: 1536px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1367 size-full\" src=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-3.jpg\" alt=\"C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 ph\u1ea7n m\u1ec1m Veeva CRM\" width=\"1536\" height=\"1024\"  title=\"Ph\u1ea7n m\u1ec1m Veeva CRM: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u cho doanh nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m\" srcset=\"https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-3.jpg 1536w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-3-300x200.jpg 300w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-3-1024x683.jpg 1024w, https:\/\/geru.edu.vn\/blog\/wp-content\/uploads\/2025\/12\/unnamed-3-768x512.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><figcaption id=\"caption-attachment-1367\" class=\"wp-caption-text\">C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 ph\u1ea7n m\u1ec1m Veeva CRM<\/figcaption><\/figure>\n<p><b>1: Ph\u1ea7n m\u1ec1m Veeva CRM c\u00f3 ch\u1ec9 d\u00e0nh cho ng\u00e0nh d\u01b0\u1ee3c ph\u1ea9m kh\u00f4ng?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">V\u00e2ng, <\/span><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 t\u00f9y ch\u1ec9nh \u0111\u1eb7c bi\u1ec7t cho ng\u00e0nh D\u01b0\u1ee3c ph\u1ea9m, C\u00f4ng ngh\u1ec7 Sinh h\u1ecdc v\u00e0 Thi\u1ebft b\u1ecb Y t\u1ebf (Khoa h\u1ecdc \u0110\u1eddi s\u1ed1ng), t\u1eadp trung v\u00e0o c\u00e1c y\u00eau c\u1ea7u v\u1ec1 tu\u00e2n th\u1ee7 v\u00e0 quy tr\u00ecnh t\u01b0\u01a1ng t\u00e1c khoa h\u1ecdc.<\/span><\/p>\n<p><b>2: C\u00f3 th\u1ec3 t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m Veeva CRM v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c kh\u00f4ng?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ho\u00e0n to\u00e0n c\u00f3 th\u1ec3. ph\u1ea7n m\u1ec1m Veeva CRM \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ec3 t\u00edch h\u1ee3p d\u1ec5 d\u00e0ng v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ed5 bi\u1ebfn nh\u01b0 ERP (SAP, Oracle), c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u b\u00ean ngo\u00e0i, v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c trong h\u1ec7 sinh th\u00e1i Veeva (Veeva Vault, Veeva Network).<\/span><\/p>\n<p><b>3: Chi ph\u00ed s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m Veeva CRM c\u00f3 cao kh\u00f4ng?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Chi ph\u00ed ph\u1ea7n m\u1ec1m Veeva CRM th\u01b0\u1eddng cao h\u01a1n c\u00e1c CRM \u0111a ng\u00e0nh ph\u1ed5 th\u00f4ng do t\u00ednh chuy\u00ean m\u00f4n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng tu\u00e2n th\u1ee7 cao, nh\u01b0ng kho\u1ea3n \u0111\u1ea7u t\u01b0 n\u00e0y l\u00e0 x\u1ee9ng \u0111\u00e1ng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1ea3m thi\u1ec3u r\u1ee7i ro ph\u00e1p l\u00fd v\u00e0 t\u1ed1i \u0111a h\u00f3a hi\u1ec7u su\u1ea5t kinh doanh trong ng\u00e0nh d\u01b0\u1ee3c.<\/span><\/p>\n<h2><b>T\u1ea3i ngay gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u &#8211; ph\u1ea7n m\u1ec1m Veeva CRM<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ch\u00fang ta \u0111\u00e3 th\u1ea5y r\u00f5, <\/span><b>Ph\u1ea7n m\u1ec1m Veeva CRM<\/b><span style=\"font-weight: 400;\"> l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 m\u1ea1nh m\u1ebd v\u1ec1 c\u00f4ng ngh\u1ec7 m\u00e0 c\u00f2n l\u00e0 cam k\u1ebft v\u1ec1 s\u1ef1 tu\u00e2n th\u1ee7 v\u00e0 chuy\u00ean m\u00f4n h\u00f3a trong ng\u00e0nh D\u01b0\u1ee3c. V\u1edbi kh\u1ea3 n\u0103ng <\/span><b>t\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng d\u01b0\u1ee3c<\/b><span style=\"font-weight: 400;\"> to\u00e0n di\u1ec7n, t\u1eeb n\u00e2ng cao hi\u1ec7u su\u1ea5t tr\u00ecnh d\u01b0\u1ee3c vi\u00ean \u0111\u1ebfn vi\u1ec7c \u0111\u1ea3m b\u1ea3o m\u1ecdi t\u01b0\u01a1ng t\u00e1c \u0111\u1ec1u h\u1ee3p ph\u00e1p, Veeva CRM \u0111\u00e3 thi\u1ebft l\u1eadp n\u00ean chu\u1ea9n m\u1ef1c m\u1edbi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n trong l\u0129nh v\u1ef1c d\u01b0\u1ee3c ph\u1ea9m \u0111ang t\u00ecm ki\u1ebfm <\/span><b>gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u<\/b><span style=\"font-weight: 400;\"> \u0111\u1ec3 d\u1eabn \u0111\u1ea7u th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch, <\/span><b>h\u00e3y c\u00e2n nh\u1eafc s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m Veeva CRM ngay h\u00f4m nay!<\/b><\/p>\n<p><em>T\u00ecm hi\u1ec3u th\u00eam t\u1ea1i <a href=\"https:\/\/geru.edu.vn\/blog\/\"><strong>Website c\u1ee7a Geru Academy<\/strong><\/a> \u0111\u1ec3 bi\u1ebft th\u00eam chi ti\u1ebft!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ph\u1ea7n m\u1ec1m Veeva CRM l\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) chuy\u00ean bi\u1ec7t, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho c\u00e1c c\u00f4ng ty d\u01b0\u1ee3c ph\u1ea9m v\u00e0 khoa h\u1ecdc \u0111\u1eddi s\u1ed1ng. N\u00f3 kh\u00f4ng ch\u1ec9 gi\u00fap qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng ng\u00e0nh d\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n h\u1ed7 tr\u1ee3 t\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1355,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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ho\u00e1","link":"https:\/\/geru.edu.vn\/blog\/tag\/so-hoa\/"}},"comments_number":"0","_links":{"self":[{"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/posts\/1107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":3,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/posts\/1107\/revisions"}],"predecessor-version":[{"id":1371,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/posts\/1107\/revisions\/1371"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/media\/1355"}],"wp:attachment":[{"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/media?parent=1107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/categories?post=1107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/geru.edu.vn\/blog\/wp-json\/wp\/v2\/tags?post=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}